7 Days No Question Asked Return Policy
What is the 7-Day Return Guarantee? How do I get a defective item replaced? Every product sold at StanceBeam.com and StanceBeam.in is covered under our 7-Day Return Policy. Notify us about problems, damages or defects within 7 days from the date of delivery, and we will either send a replacement product to you or refund your money, provided the procedure below is followed.
In order to get a defective item replaced or return, contact Customer Service via email at email@example.com or Whatsapp on +91 9739870008, within 7 days from the date of delivery. The defective product or part will be recalled and a replacement will be shipped immediately.
The following products shall not be eligible for return or replacement under this 7 Day Replacement Guarantee:
How do I return a purchased item? What is the procedure to return a product to StanceBeam?
In order to initiate a return, please email at firstname.lastname@example.org or Whatsapp on +91 9739870008 and raise a replacement/return request
1. Complete the shipment return form in format given below and email us at onsupport@stanceBeam.com , you shall receive an confirmation e-mail within 24 Business Hours.
|I want to (Return or Replace)|
Please include the original contents, and any additional material sent with the shipment and ensure that the packet is properly sealed.
2. Our Team will arrange pick-up of product using our logistic partner and will communicate details to you.
3. The product once reached at our warehouse will be quality checked. Once okay, refund will be processed within 7 days of the receipt of returned material.
How will be refunded for an item returned?
For all the returned items, refund will be directly credited to the customer's bank account.
How will the money be credited to my bank account?
Don't worry, once the product is received at the warehouse, we will get in touch with you for your Bank Account information, after which your money will be refunded in your bank account within 3 - 5 days.